Learning Nuggets
Gathering Report Requirements
Building & Using Searches
Report Manager & Report Wizard
Exploring the Report Designer
Summarizing Data with Charts
Best Practices
Getting Started with Cherwell Report Writer

Not Applicable

  • access_time NA
  • Credits: 1
Getting Started with Cherwell Report Writer

This course is intended for users who have minimal experience with the Cherwell Report Writer ™ feature and would like to increase their skills and knowledge.

This course includes recorded instructor guidance on defining report requirements, creating searches, basic tool functionality, report design considerations, and best practices. Participants will gain practical experience through step by step instructions on creating searches, modifying pre-configured reports, creating new custom reports, and creating new charts.

This course is intended for users who have minimal experience with the Cherwell Report Writer ™ feature and would like to increase their skills and knowledge.

This course includes recorded instructor guidance on defining report requirements, creating searches, basic tool functionality, report design considerations, and best practices. Participants will gain practical experience through step by step instructions on creating searches, modifying pre-configured reports, creating new custom reports, and creating new charts.

Carline Frost
Carline is a Technical Instructor at Cherwell Software with 3 ½ years of Cherwell consulting, design, teaching and administration. She implemented Cherwell for a large government organization before coming to Cherwell to become a Trainer. Her background includes over 10 years of experience in software implementation and support, curriculum development and ITIL process management. She has a Bachelor of Arts as well as certifications in CCI – Cherwell Certified Instructor, ITIL v3 – Foundations, HDI - Service Desk Support, and HDI – Service Desk Manager.

You will learn how to create reports in Cherwell Report Writer; defining report requirements, creating searches, basic tool functionality, report design considerations, and best practices.