Learning Nuggets
Introducing the IT Project Tracking mApp
Demonstrating the IT Project Tracking mApp
Creating Projects from the Portal
Answering Questions about ITPT
Demonstrating IT Project Tracking mApp (ITPT)

Not Applicable

  • access_time 1h
  • Credits: 1
Demonstrating IT Project Tracking mApp (ITPT)

In this course, recorded as an online presentation, Matthew Peeples, Mary Lynne Lawrence, and Dacia Uhls walk through the use of IT Project Tracking mApp (ITPT) in Cherwell Service Management. The course begins with an overview and discussion of the practical uses of ITPT, moves through a demonstration, and includes the uses of ITPT in non-IT environments like Marketing and Facilities.

In this course, recorded as an online presentation, Matthew Peeples, Mary Lynne Lawrence, and Dacia Uhls walk through the use of IT Project Tracking mApp (ITPT) in Cherwell Service Management. The course begins with an overview and discussion of the practical uses of ITPT, moves through a demonstration, and includes the uses of ITPT in non-IT environments like Marketing and Facilities.

Mary Lynne Lawrence
With over 27 years of IT experience, Mary Lynne Lawrence is responsible for the management and oversight of Cherwell's Enterprise Service Management content development team. This team is chartered with the development of mApps and integrations specific to Cherwell's ESM strategy. This include functionality for non-IT departments such as Facilities, HR, Finance, External Customer Support, Security, etc. Mary Lynne provides management wrap around and strategic oversight of all mApp solutions from pre-sales enablement to solution delivery to help ensure that our client objectives, both short term and long term are being met.

You will learn how to use the ITPT mApp.