Learning Nuggets
Reporting on Specifics Fields
Reporting on Specifics Fields

Not Applicable

  • access_time 14m
  • Credits: 1
Reporting on Specifics Fields

This Quick Tip video demonstrates how to configure the Specifics Group Object to display a summary field with data from the Specifics Object on an Incident Report.

This Quick Tip video demonstrates how to configure the Specifics Group Object to display a summary field with data from the Specifics Object on an Incident Report. This summary field can then be displayed on an Incident report. You will learn to configure a Text Expression under Specifics that summarizes certain text fields which requires permissions in the Administrator Client.

Danyda Feldman
Danyda Feldman is a storyteller and speaker who has been working with Cherwell Software for over six years. Starting with virtually no knowledge of databases, she has developed to a place where she can navigate Cherwell Service Management with confidence and help others learn the platform. She is passionate about helping customers become successful and enjoy the tool as much as she does.

Upon completion of this video, you will configure the Specifics Group Object to display a summary field with data from the Specifics Object on an Incident Report. You will learn to configure a Text Expression under Specifics that summarizes certain text fields which requires permissions in the Administrator Client.