Learning Nuggets
How it Works
Configuring CAM’s Authentication Engine for CSM
Configuring CSM’s Authentication Engine for SAML
Enabling CAM and CSM Authentication Logs
Troubleshooting Common Errors
Configuring a One-Step to Consume API

Sales - Solutions

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Configuring a One-Step to Consume API

Michael Foster walks through connecting Cherwell Asset Management to Cherwell Service Management’s Authentication engine and troubleshooting common errors. This allows CAM to utilize LDAP, Windows, and SAML Authentication. If you need to enable SAML in Cherwell Service Management, refer to the course located here. This course was created using Cherwell Asset Management version 13.2.

Michael Foster walks through connecting Cherwell Asset Management to Cherwell Service Management’s Authentication engine and troubleshooting common errors. This allows CAM to utilize LDAP, Windows, and SAML Authentication. If you need to enable SAML in Cherwell Service Management, refer to the course located here. This course was created using Cherwell Asset Management version 13.2.

Michael Foster Michael Foster has been with Cherwell for 5 years supporting both our CSM and CAM products and is currently the Product Owner for the CAM product line. Before his time at Cherwell, Michael used his drive for knowledge to lead teams to better handle outages, support customers, and deliver new technology to the business.

You will learn how to connect CAM to CSM's Authentication engine and troubleshoot common errors.