Learning Nuggets
Enabling Globalization
Applying a mApp to a Globalized System
Working with Globalization

Sales - Solutions

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  • Credits: 1
Working with Globalization

Adrian DeKlerk teaches you the best practices of creating a multi-lingual localized version of Cherwell Service Management. This powerful new feature introduced in 9.2 enables you to support multiple languages within a single database. Learn how the Culture Switcher allows end-users to instantly switch the system to another language. Collaborate and create language packs into any language to speed up the translation process. Watch the introduction video to learn more on the features and benefits of supporting multi-cultures through Globalization. As of the 9.5 version of Cherwell Service Management, Double-byte and Platform translation are a part of the Globalization feature. Ken Wooten demonstrates how to utilize these 9.5 additions. Developers also teach the best practices for applying a Mergeable Application (“mApp”) to a Globalized Cherwell Service Management system. You will learn how to check for validation by list to modify to Table Management. After creating tables and updating Major Business Objects, you will learn to apply language packs and update foreign keys. You will conclude with best practices and special notes for the successful management of the Globalized lifecycles, Dashboards, and other cultural issues.

Adrian DeKlerk teaches you the best practices of creating a multi-lingual localized version of Cherwell Service Management. This powerful new feature introduced in 9.2 enables you to support multiple languages within a single database. Learn how the Culture Switcher allows end-users to instantly switch the system to another language. Collaborate and create language packs into any language to speed up the translation process. Watch the introduction video to learn more on the features and benefits of supporting multi-cultures through Globalization. As of the 9.5 version of Cherwell Service Management, Double-byte and Platform translation are a part of the Globalization feature. Ken Wooten demonstrates how to utilize these 9.5 additions. Developers also teach the best practices for applying a Mergeable Application (“mApp”) to a Globalized Cherwell Service Management system. You will learn how to check for validation by list to modify to Table Management. After creating tables and updating Major Business Objects, you will learn to apply language packs and update foreign keys. You will conclude with best practices and special notes for the successful management of the Globalized lifecycles, Dashboards, and other cultural issues.

Ken Wooten
Ken Wooten is focused on integrating the Cherwell Service Management platform with third-party tools to provide customers with additional functionality and efficiencies. He has 20 years of experience in product management and technology leadership, working for companies such as Compuware, UBM, Centive, and a handful of software startups.

You will learn the features and benefits of supporting multiple cultures through Globalization. You will learn how to create language packs into any language to speed up the translation process, and to use the culture switcher to instantly switch the system to another language. You will learn how to utilize the Mergeable Application to Globalize CSM, and validate by list, update foreign keys, and best practices for managing globalization.