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Learning Nuggets
Reviewing a Simple Automation Event
Unpacking a Visual Workflow Automation Process
Troubleshooting the Automation Process
Touring Automation Processes

Not Applicable

  • access_time 30m
  • Credits: 1
Touring Automation Processes

In this walkthrough, Tanya explains the automation processes in the out-of-the-box content. You will be able to locate, understand and troubleshoot automation processes. There are three types of automation processes: simple, visual and threshold. Tanya unpacks the simple and visual automation events. You will also learn some troubleshooting steps if the automation process does not work as you expected.

In this walkthrough, Tanya explains the automation processes in the out-of-the-box content. You will be able to locate, understand and troubleshoot automation processes. There are three types of automation processes: simple, visual and threshold. Tanya unpacks the simple and visual automation events. You will also learn some troubleshooting steps if the automation process does not work as you expected.

Tanya Morton
Tanya Morton has spent 20 years serving various local non-profit organizations through IT. Her vocal opinion on reports is “Why put data in, if you can’t get it back out?” She has a BS in computer science, is certified in ITIL v3, and has done everything in IT from configuring network switches to helping an end user format a mail merge. As a Professional Services Consultant, Tanya is happily translating that experience into configuring and customizing Cherwell Service Management for customers.

You will be able to locate, understand and troubleshoot automation processes.