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Learning Nuggets
Touring Customer Satisfaction Survey
Touring Customer Satisfaction Surveys

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Touring Customer Satisfaction Surveys

This Quick Tip video walks through the customer satisfaction survey. You wil learn how the Customer Satisfaction Survey is triggered, who it is sent to, and what that recipient will see.

This Quick Tip video walks through the customer satisfaction survey. You wil learn how the Customer Satisfaction Survey is triggered, who it is sent to, and what that recipient will see.

Tanya Morton
Tanya Morton has spent 20 years serving various local non-profit organizations through IT. Her vocal opinion on reports is “Why put data in, if you can’t get it back out?” She has a BS in computer science, is certified in ITIL v3, and has done everything in IT from configuring network switches to helping an end user format a mail merge. As a Professional Services Consultant, Tanya is happily translating that experience into configuring and customizing Cherwell Service Management for customers.

Upon completion of this video, you will understand how the Customer Satisfaction Survey is triggered, who it is sent to, and what the recipient will see.