Learning Nuggets
Introduction to Searching
Examining the Group Clause
Examining the Comparison Clause
Searching for Business Intelligence
Introducing the Shorthand Symbols
Writing an Example Shorthand Search
Building the Example Search
Storing and Saving Searches
Using Shorthand for Searches

Not Applicable

  • access_time 1h
  • Credits: 1
Using Shorthand for Searches

In this course, you will be introduced to Searching in Cherwell Service Management, and the core functionality of the Group Clause and the Comparison Clause. You will examine how to use Searching for business intelligence. You will then examine how to use a shorthand for more effective Searching, and walk through an example using the shorthand for searching. Filmed using Cherwell Service Management Version 8.3.

In this course, you will be introduced to Searching in Cherwell Service Management, and the core functionality of the Group Clause and the Comparison Clause. You will examine how to use Searching for business intelligence. You will then examine how to use a shorthand for more effective Searching, and walk through an example using the shorthand for searching. Filmed using Cherwell Service Management Version 8.3.

You will learn how to conduct Searches, and use the Group & Comparison clauses. You will learn how to Search for business intelligence and how to use a shorthand for more effective Searching.