Learning Nuggets
01. Extrapolating Information using the E-mail Event Monitor
02. Examining the Event Monitor
03. Interacting with the Incident using E-mail
Leveraging the Email Monitor

Sales - Solutions

  • access_time 16m
  • Credits: 1
Leveraging the Email Monitor

Doug Dollar demonstrates how to leverage the E-mail Monitor to capture alert information from network management products. Situational alerts may trigger the creation of a single Business Object to correlate related events into a single Incident with multiple related events. If you have alert information from network management products, you can integrate and automate E-mail alerts to function with Cherwell Incidents.

Doug Dollar demonstrates how to leverage the E-mail Monitor to capture alert information from network management products. Situational alerts may trigger the creation of a single Business Object to correlate related events into a single Incident with multiple related events. If you have alert information from network management products, you can integrate and automate E-mail alerts to function with Cherwell Incidents.

You will learn how to capture alert information from network management products and automate E-mail alerts.