Learning Nuggets
How it Works
Configuring CAM's Authentication Engine for CSM
Configuring CSM's Authentication Engine for SAML
Enabling CAM and CSM Authentication Logs
Troubleshooting Common Errors-
Configuring CAM for SAML Integration

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Configuring CAM for SAML Integration

Connect CAM to CSM’s Authentication Engine

Michael Foster walks through connecting Cherwell Asset Management to Cherwell Service Management’s Authentication engine and troubleshooting common errors. This allows CAM to utilize LDAP, Windows, and SAML Authentication. If you need to enable SAML in Cherwell Service Management, refer to the course located here.

Upon completion of this module, you will understand how to connect CAM to CSM's Authentication Engine