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Building a Custom Cherwell Service Management Portal
- access_time 1h 14m
- Credits: 1
Using a default configuration, build a custom Cherwell Service Management Portal.
In this module, you will walk through the process of building a custom CSM Portal, starting with an exploration of how the default sites are designed, and continuing through developing, testing, and performing basic troubleshooting a new portal site, filmed using Cherwell Service Management Version 8.0.
Upon completion of this module, you will possess the ability to build a custom Cherwell Service Management Portal.
1. Exploring Default Sites
2. Creating the New Site
3. Testing the New Site
4. Correcting the New Site