Learning Nuggets
Identifying the Business Solution
Examining the Architecture of a mApp
Creating a New Business Object
Building Relationships
Automating with a One-Step
Creating a Dashboard with Widgets
Publishing the mApp
Testing the mApp
Uploading the mApp to the mApp Exchange
Conclusion to Building a mApp
Building a mApp

Not Applicable

  • access_time 1h
  • Credits: 1
Building a mApp

Daniel Cooper explores the art of the possible by expanding your Cherwell usage with Mergeable Applications (“mApp”). Daniel addresses the business problem of tracking bugs by creating a mApp. You will learn to create a Business Object with grid fields and create a Relationship between reported Incidents and the new Business Object Form. Next, you will automate the tracking with a One-Step. A Dashboard will be created to dynamically enhance information reporting. Finally, you will upload the mApp to the mApp exchange to share your solution with the Cherwell Community. Filmed using Cherwell Service Management 8.1.

Daniel Cooper explores the art of the possible by expanding your Cherwell usage with Mergeable Applications (“mApp”). Daniel addresses the business problem of tracking bugs by creating a mApp. You will learn to create a Business Object with grid fields and create a Relationship between reported Incidents and the new Business Object Form. Next, you will automate the tracking with a One-Step. A Dashboard will be created to dynamically enhance information reporting. Finally, you will upload the mApp to the mApp exchange to share your solution with the Cherwell Community. Filmed using Cherwell Service Management 8.1.

You will learn how to track bugs by creating a mApp.  You will learn how to create a Business Object with grid fields and a Relationship between reported Incidents and the new Business Object Form.  You will lean to automate tracking with a One-Step, and to create a Dashboard.