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Cherwell Virtual Agent
Cherwell Virtual Agent

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Cherwell Virtual Agent

The Cherwell Virtual Agent, or CVA, is designed to bring natural language processing capability to Cherwell Service Management environments.

 

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The Cherwell Virtual Agent, or CVA, is designed to bring natural language processing capability to Cherwell Service Management environments. CVA leverages advanced AI and machine learning technology to provide natural language access to the automations within the Service Catalog.

Peter Peng
Peter is an experienced Solutions Consultant/Engineer with a demonstrated history of success working for companies such as Citrix, Oracle, and LogMeIn. He has worked in various industries from Health & Fitness, Insurance (Property & Casualty), Financial Services to High Tech & IT Industry with all business line sizes and verticals. Peter is skilled in Technical Pre-Sale Support: Discovery, Customized Solution Overview & Presentation, Proof of Concept, and RFP/RFI. Peter is a detail-oriented professional with knowledge and experience in an array of SaaS Solutions: Digital Customer & Employee Engagement which consists of ITSM, AI Chatbots, Web Collaboration & Conferencing, Remote Support Services, and Mobile Apps.