Learning Nuggets
Overview - Configuring the Task Pane
How To Configure the Task Pane Per Role
How to Verify a Configured Task Pane Per Role
How to Configure the Default Task Pane
How to Verify the Configured Default Task Pane
How to Configure the Task Pane for a Business Object
How to Verify the Configured Task Pane for a Business Object
Configuring Task Pane Options

Sales - Solutions

  • access_time 30m
  • Credits: 1
Configuring Task Pane Options

Configuring the Task Pane is an effective way of customizing CSM to meet the requirements of your organization. In this course, we will walked through the process of configuring the Default Task Pane, and configuring the Task Pane for both individual Roles and individual Business Objects. This course was created using CSM Version 9.1.

Configuring the Task Pane is an effective way of customizing CSM to meet the requirements of your organization. In this course, we will walked through the process of configuring the Default Task Pane, and configuring the Task Pane for both individual Roles and individual Business Objects. This course was created using CSM Version 9.1.

Chris Wiggins Chris Wiggins is a Technical Training Manager for Cherwell Learning Services. With 7 years of Cherwell administration and implementation he is passionate about sharing his knowledge of Cherwell Service Management, including “beyond IT” solutions. With a degree in Business Administration and certifications in ITIL, KCS Practices and HDI Support Manager, he offers a broad scope of best practices and lessons learned.