Learning Nuggets
Overview - Ways to Invoke One-Step Automatic Actions
How to Configure Automatic Actions
How to Configure a Condition in Automatic Actions
Overview - What are the Pros and Cons of Automatic Actions
Creating Automatic Actions (Technician)

Not Applicable

  • access_time 30m
  • Credits: 1
Creating Automatic Actions (Technician)

In this course, you will be introduced to Automatic Actions, including both the pros and cons of using them. You will examine how to configure Automatic Actions and example Automatic Action Conditions in the Administrator Client. This course was created in CSM Version 9.1.

In this course, you will be introduced to Automatic Actions, including both the pros and cons of using them. You will examine how to configure Automatic Actions and example Automatic Action Conditions in the Administrator Client. This course was created in CSM Version 9.1.

Chris Wiggins Chris Wiggins is a Technical Training Manager for Cherwell Learning Services. With 7 years of Cherwell administration and implementation he is passionate about sharing his knowledge of Cherwell Service Management, including “beyond IT” solutions. With a degree in Business Administration and certifications in ITIL, KCS Practices and HDI Support Manager, he offers a broad scope of best practices and lessons learned.

You will learn the pros and cons of using Automatic Actions, and how to configure Automatic Actions.