Courses
HRSM Introduction & Overview
HRSM Portals
Using HR Service Management - The HR Specialist
HRSM For Tier 1 and Tier 2 HR Specialists
R$0.00
HRSM For Tier 1 and Tier 2 HR Specialists

  • class 3 Courses
  • access_time 2h
  • Credits: 1
HRSM For Tier 1 and Tier 2 HR Specialists

This learning path walks HR Specialists through a high-level overview of the Cherwell HRSM mApp Solution, it’s purpose and features.  

This learning path walks HR Specialists through a high-level overview of the Cherwell HRSM mApp Solution, it’s purpose and features. Then they will learn the identity and functionality of each of the HRSM Portals and how the Portals integrate with the administrative side of the HRSM mApp Solution. Last, they will learn how to create and work a HRSM Case, how to manage Tasks and Task Actions, how to use HRSM Communication tools, and View HR Knowledge Articles. You will learn Onboarding and Offboarding workflows and processes, how to transfer an Employee, and how to use the Dashboards for Tier 1 and Tier 2 Specialists.