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Cherwell Certified Professional Support
- class 4 Courses
- access_time 3h
- Credits: 2
This credential is for a professional who will provide Tier 1 Support for customers using Cherwell Software.
This exam covers the following topics covered in the Support Learning Path.
- Support Call Scenarios
- Support Ticket Resolutions
To obtain this credential, candidates must:
- Complete the CCPEA Online Assessment
- Complete three required Cherwell support courses
- Pass the Support Certification Online Assessment