Courses
Getting to Know Cherwell Service Management
Administration Foundations Self-Paced - v10
Managing Blueprints & Czars
Publishing Blueprints in Concurrent Development
Creating a New Service
Creating a New Specifics Form
Cherwell Administrator
R$0.00
Cherwell Administrator

  • class 6 Courses
  • access_time 42h 28m
  • Credits: 1
Cherwell Administrator

This role based learning path covers topics best suited for Cherwell Administrators. 

Tanya teaches you how to create a new Specifics Form. Think through your workflow and brainstorm the required fields and views of the Portal versus the Client. Next, you will create the form in a Blueprint in the Administrator Client (so you will need authority to create and publish). These forms will be allowed through the Security settings. Finally, you will map the fields to the Subcategories in the Specifics. Tanya steps you through the practical customizing of your workflow into your Specific forms. This course was created using CSM Version 9.2.

This path consists of six courses: 

  • Getting to know Cherwell Service Management
  • Administration Foundations
  • Managing Blueprints and Czars
  • Publishing Blueprints in Concurrent Development
  • Creating a New Service
  • Creating a New Specifics Form