Courses
Getting to Know Cherwell Service Management
Creating Custom Toolbars
Creating Quick Ticket Templates
Utilizing Help.Cherwell.com
Utilizing System Analyzer
Utilizing System Restore
Automating Quick Tickets
Cherwell Technician
R$0.00
Cherwell Technician

  • class 7 Courses
  • access_time 3h 15m
  • Credits: 1
Cherwell Technician

This role based learning path covers topics best suited for a Cherwell Technician. 

This Quick Tip video demonstrates building Automated Actions through the Sub-Category fields. This process can automatically quick fill tickets for a quick classify process to save Technicians time. The demonstration explores the possibilities of expanding the capabilities of the Out-of-the-Box content with customized default Sub-cCtegory fields by building a Blueprint with Expressions in the Cherwell Admin. It also looks at creating a table-driven One-Step Automation in the Cherwell Client.

This role based learning path covers topics:

  • Getting to Know Cherwell Asset Management
  • Creating Custom Toolbars
  • Creating Quick Ticket Templates
  • Utilizing Help.Cherwell.com
  • Utilizing System Analyzer
  • Utilizing System Restore
  • Automating Quick Tickets