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- class 7 Courses
- access_time 3h 15m
- Credits: 1
This role based learning path covers topics best suited for a Cherwell Technician.
This Quick Tip video demonstrates building Automated Actions through the Sub-Category fields. This process can automatically quick fill tickets for a quick classify process to save Technicians time. The demonstration explores the possibilities of expanding the capabilities of the Out-of-the-Box content with customized default Sub-cCtegory fields by building a Blueprint with Expressions in the Cherwell Admin. It also looks at creating a table-driven One-Step Automation in the Cherwell Client.
This role based learning path covers topics:
- Getting to Know Cherwell Asset Management
- Creating Custom Toolbars
- Creating Quick Ticket Templates
- Utilizing Help.Cherwell.com
- Utilizing System Analyzer
- Utilizing System Restore
- Automating Quick Tickets