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Certification

The Cherwell Certification Program allows for the recognition of skills, knowledge and empowerment earned by our customers, partners and employees through completed learning paths and satisfactory skill and knowledge assessments. Our Partner-facing certifications allow our Partners to provide services on behalf of Cherwell. Our Customer and Employee-facing certifications allow our customers and employees to showcase their Cherwell skills and knowledge.

The program will be augmented by additional certifications throughout the coming years.

Cherwell Certified Professional Support

Cherwell Certified Professional Support

This credential is for a professional who will provide Tier 1 Support for customers using Cherwell Software.

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This credential is for a Cherwell professional who will run or lead a complete CSM implementation. 

Cherwell Certified Professional Engineer Associate is a requirement prior to taking tis learning path. 

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Cherwell Certified Professional Engineer

This credential is for a Cherwell professional who will perform the initial setup and configuration of a nominal Cherwell Service Management system.

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Cherwell Certified Professional Engineer Associate

This credential is for a Cherwell professional who will perform the initial setup and configuration of a nominal Cherwell Service Management system.

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Cherwell Certified Professional Engineer Associate - Internal

Successfully pass this exam to become a Cherwell Certified Professional Administrator

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Cherwell Certified Professional Administrator

Successfully pass this exam to become a Cherwell Certified Professional Administrator

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Cherwell Certified Professional Administrator - Internal

Successfully pass this exam to become a Cherwell Certified Professional Designer

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Cherwell Certified Professional Designer

Successfully pass this exam to become a Cherwell Certified Professional Designer

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Cherwell Certified Professional Designer - Internal