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Accelerating Your Implementation
Course Category: Sales - Solutions
Credit: 1
Accelerating Your Implementation introduces you to CSM's core components, helps you prepare your service catalog, and compares CSM's out-of-the-box workflows with your core process requirements. You will analyze the design workbook, in order to help lead your design workshop of Cherwell Service Management. Knowing these topics will help avoid the roadblocks that most often stall or interrupt a smooth implementation.
Accelerating Your Implementation Portuguese
Course Category: Sales - Solutions
Credit: 1
O Curso de Aceleração de Sua Implementação apresenta uma introdução ao processo de design e implementação da Cherwell Service Management.
(The Accelerating Your Implementation Course presents an introduction to the design and implementation process of Cherwell Service Management.)
Administration Foundations Self-Paced - v10
Course Category: Sales - Solutions
Credit: 1
Administration Foundations is a hands-on course for new Cherwell Service Management administrators. In this comprehensive course, attendees will work with a Cherwell Service Management system to perform tasks that are designed for new system administrators.
Administration Foundations V10 - Virtual Classroom
Course Category: Sales - Solutions
Credit: NA
Administration Foundations is a hands-on course for new Cherwell Service Management administrators. In this comprehensive course, attendees will work with a Cherwell Service Management system to perform tasks that are designed for new system administrators.
Administration Foundations V10 Virtual Classroom - Portuguese
Course Category: Sales - Solutions
Credit: NA
Administration Foundations é um curso prático para novos administradores do Cherwell Gestão de Serviços. Neste curso abrangente, os participantes trabalharão com um sistema Cherwell Gestão de Serviços para realizar tarefas que são projetadas para novos administradores de sistema.
Administration Foundations V10.2 - Virtual Classroom
Course Category: CSM
Credit: NA
Administration Foundations is a 3 day hands-on course designed to prepare learners with the skills and knowledge needed to perform administration work on Cherwell’s ITSM solution, Cherwell Service Management (CSM).

Beyond Trust Demo
Course Category: Marketing Demo
Credit: NA
Support and IT organizations using Cherwell Service Management can integrate BeyondTrust Remote Support to shorten call handling times, eliminate site visits, and improve service levels.
***** To see this content please click on the orange circle with the black arrow to the right under the Learning Nuggets header or click the Add To Journey button above the Learning Nuggets header.
Building a Custom Cherwell Service Management Portal
Course Category: Sales - Solutions
Credit: 1
Using a default configuration, build a custom Cherwell Service Management Portal.
Cherwell Asset Management Demo
Course Category: Marketing Demo
Credit: NA
Cherwell® Asset Management is a Software Asset Management (SAM) tool built for organizations that want to reduce software license spending, IT overhead, and software audit risk. It allows you to consolidate your hardware and software license, usage, and inventory data to seamlessly track and manage IT investments—and abandon Excel spreadsheets. The IT Asset Management (ITAM) mApp integrates seamlessly with Cherwell ITSM, populating the Cherwell CMDB with IT asset data.
***** To see this content please click on the orange circle with the black arrow to the right under the Learning Nuggets header or click the Add To Journey button above the Learning Nuggets header.
Cherwell Asset Management Endorsement for Partners v.15.1
Credit: 1
This learning path covers Cherwell Asset Management implementation, administration and user workflows. 
Cherwell Asset Management Implementation & Administration
Course Category: Sales - Solutions
Credit: 1
This course is for CAM Implementers and Administrators. This course provides exposure to, and practice with, some of the features and functions of Cherwell Asset Management 14.0. You will be ready to install and begin using the basics, such as discovering machines; deploying CAM Agent; configuring CAM; defining, updating, and contributing to the CSID, and more. If you are using CSM, but recently purchased Cherwell Asset Management, you’ll greatly benefit from Lesson 7, which walks through applying the CAM mApp to Cherwell.